Macclesfield and Wilmslow Offices win Gold!
WILMSLOW AND MACCLESFIELD OFFICES BOTH WIN GOLD IN 2019!
We are delighted to announce that both our Wilmslow and Macclesfield Offices have been awarded FIRST PLACE and given the title of GOLD WINNERS by the British Property Awards as being the best Estate Agents in Wilmslow, Alderley Edge and Macclesfield.
The awards are independently judged using mystery shoppers over a period of time and a particular mention was made by the judging panel as to the extra mile the staff were prepared to go in order to fulfill an enquiry.
Sales Director, Richard Greenham commented on the awards “In our business, all agents believe they are the best but finally, we can confidently say that you don’t have to take our word for it with this award being independently judged by a mystery panel. I am not surprised by the awards as I know throughout the company we have an excellent team who are professional, trustworthy and come with many years of experience and this just re-enforces what we have always known with continual efforts being made at all times to ensure we stay as being the best”.
The British Property Awards state the following as their basis for selection and judging: The British Property Awards was created by a dedicated team of previous Estate Agency owners who believe that the industry is unfairly judged by some consumers, due to the shortcomings of some estate agents. A recent poll suggested that just 25% of consumers trust Estate Agents, making it the second least trusted profession. We passionately believe that agents who provide a fantastic service and go that extra mile for their clients, should be rewarded and highlighted for their endeavours. We independently assess estate agents against a set of 25 criteria, most of which is often overlooked by the clients and certainly overlooked before they decide to get in contract with an agent.
We have taken a forceful step away from the traditional method of relying on feedback from successful sales as we believe this to be a very narrow and easily influenced viewpoint. We judge agents on a town by town basis, ensuring that only those agents who meet a certain standard are awarded by our team. Should all agents within a given town fail to meet this standard, no award will be provided by our team. We judge all agents who meet a minimum set of criteria over a number of months to ensure continuity and stability. Once we began researching for our awards, we were simply shocked by the polarity of the service provided by different agents, service levels also varied wildly dependent on the time of day and the time of the week. We take our jobs very seriously at The British Property Awards, our mission is to provide a useful award for the consumer on a local level, highlighting excellence within their town, an award that can be trusted and used as part of their decision making process.
We are delighted by these awards and very much hope that we can be of service to you in the near future. Our teams would be delighted to hear from you and look forward to assist with any property related enquiries.